Under our warranty program we will repair faulty guns (and magazines) free of charge (UK only) providing they are less than 2 years old, and have failed through faulty materials or workmanship, not "fair wear and tear". As with all warranties, this applies to guns purchased from new, not second hand, and we require proof of purchase, such as a copy of the receipt to be sent with the gun. The warranty applies to the original purchaser only, and is not transferable.
In the unlikely event of your product developing a fault within the warranty period, you must first contact the Fire Arms Dealer / Gun Shop from whom you purchased your goods. BSA Guns UK Ltd has an extensive network of authorised dealers and does not take enquiries from the general public.