Under our warranty program we will repair faulty guns (and magazines) free of charge (UK only) providing they are less than 2 years old, and have failed through faulty materials or workmanship, not "fair wear and tear". As with all warranties, this applies to guns purchased from new, not second hand, and we require proof of purchase, such as a copy of the receipt to be sent with the gun. The warranty applies to the original purchaser only, and is not transferable.

The cost of refurbishing a magazine is £17.50 plus VAT and P+P at £2.50. If your magazine has a plastic rota, it is certainly older than 2 years as we changed to alloy early in 2006. I'm afraid that we do not supply new products to end users, only to the retail trade, so if you want to buy a new magazine please go to a gun shop. To find your local gunshop click here.

Servicing of guns is warranteed for a period of 6 months from the date of dispatch from the factory. This warranty covers work undertaken and parts replaced during the service only.

Spare parts are available for the Superten.

Export customers please contact your distributor in the country of purchase.